Proudly Serving Whatcom, Island, Skagit, and Snohomish Counties

Our Duty, Mobile Beauty!

Policies & Procedures


The use of the Brought To You Beauty LLC website and services means that you agree to comply with, and be bound by the following terms of use, which is subject to change at any time. For the safety of all parties, If you do not agree to the terms and conditions below, please do not request a service by Brought To You Beauty LLC.


Privacy 

At Brought To You Beauty we take responsibility regarding your privacy, very seriously. The information we require when booking your appointment, is requested in order to provide you with the best possible service.


First Time Customers

All first time customers must provide a valid and current debit or credit card to have filed on account in case of cancellation or failure to pay their service bill. 


Advanced Special Event Deposits

For all group special event services, a deposit is required for all services booked in advance. This deposit is 100% refundable if the services are cancelled at a minimum 14 days prior to the scheduled service date. 


Cancellation Policy 

As a company that specializes in offering clients convenience, we require our clients to give us AT LEAST 24 HOURS notice if they need to cancel an appointment for any reason. Failure to do so will result in a $20.00 service charge to their credit card or on account to be paid the following visit. This only applyies to In home and special needs/ retirement facility services.


Gift Certificates

All gift certificates are non-refundable and cannot be exchanged for cash.


Client Satisfaction/Refund Policy

Client satisfaction is our number one priority. We require our clients to contact us within 48 hours of the performed  if they are not satisfied with the end result. Refunds are only allowed if the reason for the dissatisfaction is due to a technical error made by the stylist. If so, an appointment is then made for the stylist/manager to come back and an assessment will be done to determine if a redo is necessary.


Limitations of Liability 

Brought To You Beauty LLC shall not be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of, or reliance on the materials that make up the website or mobile salon services.


Hair and Aesthetic Services

By using services offered through Brought To You Beauty LLC, the client hereby agrees to indemnify and save harmless Brought To You Beauty LLC and all Brought To You Beauty staff from any form of liability caused by the services rendered.


Client Obligations

Clients of Brought To You Beauty accepts that they are responsible for verifying that the Services are suitable for its needs including any health conditions that could affect the Service.  Client(s) shall provide all information reasonably necessary to enable Brought To You Beauty LLC to provide the Services safely and properly. The client’s failure to provide the proper and accurate information when reasonably required by Brought To You Beauty LLC shall relieve Brought To You Beauty LLC of all responsibility of any obligation to perform the Services previously agreed schedule. Client shall indemnify, keep indemnified and save harmless Brought To You Beauty LLC and all Brought To You Beauty staff from and against any liability, losses, damages, costs and expenses arising from Brought To You Beauty use of information supplied by Client to Brought To You Beauty LLC.